We've Changed How Moorings Work – No More Long-Term Commitments!
At Aqueduct Marina, we understand that flexibility is key when it comes to enjoying life on the water. That’s why we’ve designed our mooring options to work around your needs:
No Fixed Terms
Pay Monthly
No Hidden Costs
Stay as Long as You Want
Whether you're new to boating and seeking an adventure or a seasoned boater enjoying retirement, our simplified mooring package gives you the freedom to moor your way – with the same award-winning service and stunning location you’ve come to expect.
As a family-owned, independent marina, we take pride in putting our moorers first. Experience the difference with flexible options, tailored for you, so you can relax, make lasting memories, and enjoy some well-deserved Aqueduct hospitality.
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Introducing the Aqueduct Rewards Package – Exclusive for Moorers!
Valued at over £1,100. This complimentary package is designed to elevate your boating experience with perks like free hot drinks, complimentary slipway services, and storage options at Aqueduct Marina.
Package Details
Want to know more? Simply fill out the form below, and one of our team members will be in touch to explore how you can enjoy these exclusive benefits.
Terms and conditions apply.
• Can visit your boat as normal from the 29th March but (No holidays)
• From 12th April you can stay overnight (a group of 6 or two households).
• May 17th, international travel (subject to review).
• June 21st the new normal.
Has been open right through. We ask you to continue to keep physical visits and approaches to all staff to an absolute minimum and continue to wear a mask.
Once all our staff have been vaccinated, we will be happy to return to a more normal pre-COVID-19 approach.
The latest government advice is that toilets and associated equipment can remain open. Our showers will remain open. Our showers are non-communal and a contained space. This will be a facility for users to change, shower, dry and redress.
• The laundry will also remain available, we ask that you do not stay in the laundry area while your laundry is in the machines, and to wipe down all contact points before and after use.
• Please wear a mask at all times in the washrooms, laundry and linked corridor.
• We will re-open providing a takeaway service only 22nd March.
• From 12th April 6 people can sit outside only.
• From 17th May 6 people can sit indoors. Max 30 outside.
• This has continued operating throughout the lockdowns.
• To avoid mixing and contact we will continue to ask owners to not be present on their boat while an engineer is working on board.
• To contact our staff, please do not enter the operations office, but telephone or email reception@aqueductmarina.co.uk
• This will continue as a call and collect service until 15th March So please call ahead as the door will be locked.
• From the 15th of March the chandlery will be staffed 7 days a week, in preparation for customers returning to the marina from the 29th of March, please continue to wear a mask when entering, with no more than 3 customers at a time in the chandlery.
• Now until 12th April, Virtual viewings only, (exception if buying a boat to be your primary residence). We can value and list boats for sale. We can collect boats for sale at Aqueduct Marina under trade conditions. We can sell boats without in-person physical visits, using video viewings.
• After 12th April, we can carry out viewings in person. We intend to continue viewings by appointment only and retain a COVID-19 secure process, such as using the electronic signing of contracts and contactless payments.
• We are accepting bookings from 12th April.
We can’t wait to welcome you all back to the marina!
COVID 19 Update 22/02/21 Covid-19 Update 05/01/2021 Covid-19 Update 04/01/2021 CHRISTMAS OPENING HOURSThis year our Christmas opening times will be slightly different from previous years due to reduced staffing as a result of the Covid 19 pandemic but rest assured our staff will still be here to answer questions and help during the festive period.
• Wednesday 23rd December – 8am till 5pm (Last day of normal opening hours / Cafe closed until New Year)
• Thursday 24th December – 8am till 12 noon (Christmas Eve)
• Friday 25th December – Closed (Christmas Day)
• Saturday 26th December – Closed
• Sunday 27th December – Closed
• Monday 28th December – 10am till 4pm
• Tuesday 29th December – 10am till 4pm
• Wednesday 30th December – 10am till 4pm
• Thursday 31st December – Closed (New Years Eve)
• Friday 1st January – Closed (New Years Day)
• Saturday 2nd January – 8am till 5pm (Normal opening hours resume / Cafe open again)
When lockdown ends Aqueduct Marina is charted to enter “Tier 2” as per the governments published list for England.
The rules are currently as found here:
In summary, this all means that you’ll be able to visit your boat and almost all of our site will be operating just as it was prior to lockdown; this is only with the exception of the café which will be offering take away hot & cold drinks.
Don’t forget that you may be in a different tier or area and should check the details published by the Governments here before you travel:
https://www.gov.uk/coronavirus
Aqueduct Marina November Newsletter
Covid, awards and new toys… its been a strange but busy few months at the marina. Inside this issue we look at what has happened over the past few months as well as looking ahead to what 2021 has in store. Click the link below to view your copy.
COVID-19 UPDATE – 05/11/2020
Were glad to announce that the marina will be continuing to operate and all of our general services will be available to meet you’re boating needs whilst your away; to help everyone understand how we can do this, here is a guide to accessing our services from the 5th of November until 2nd of December.
Reception
Our reception will continue to be manned 7 days a week during normal office hours, although the doors will be closed and access will not be possible in person. All of your enquiries will be taken at our reception as normal by phoning 01270 525 040 or e-mailing info@aqueductmarina.co.uk
Engineering
All our workshops will be continuing to work through our pre-booked workload and new requests.
This includes: servicing, winterising, fabrication, blacking, painting and any other general work. We will contact you directly with updates regarding existing work and you can contact reception as normal to request new work. Due to the lockdown all new work enquiries will be responded to in the first instance by phone and thereafter handled at distance with the aid of reports, pictures and videos as work progresses to completion.
Brokerage
Our brokerage will continue to be available through many mediums; we will be advertising online, speaking by phone and using online chat facilities to keep in touch with both buyers and sellers.
But unfortunately, we do not expect boat viewings to be allowed in person; to make up for this we’ll be filming individual videos, taking personal pictures and taking bookings for post lockdown visits.
For more info contact reception and speak with our brokerage team.
Chandlery
Will remain open throughout lockdown to supply our workshops with parts and to provide essential items for those who require them; this include diesel, coal and pump-out services in addition to items which can be purchased via a call and collect system.
Moorings & Storage
Although you will not be able to visit your boat in person for none-essential activities; access can be made available should you have an essential need to do so. You will need to inform us prior to visiting the site.
Electric Meters
As you are unable to visit, we would like to offer you the opportunity to register for a free meter checking service. Once registered we will start checking periodically from 9th of November until further notice; to be added to the checklist please contact reception. Charges for the electrical credit will then be charged to your account and payment requested by invoice.
Toilets, Showers & Laundry
Will remain open throughout lockdown and will continue to be cleaned on a daily basis. Access to washing machine tokens for those who require them will be available using a call and collect service.
As ever we will be monitoring the latest Government announcements and advice from trade organisations bodies such as British Marina so that we can update you with the most accurate information.
Thank you for your support and understanding during these challenging times; we will look forward to seeing you again here soon and in the meantime please feel free to contact our office.
All the best,
The Aqueduct Team
2020 Boating Event – UpdateWe have waited as long as possible to see what may happen, but due to the restriction being placed on large social gathering and the continued concerns around Covid-19 we will unfortunately not be able to go ahead…
But don’t worry!
We will be continuing with our Boating Event later in the year and we will update everyone as soon as we can set the day. The new Boating Event will include both physical displays here at the marina and online virtual ones too…
If you would like to speak with our event organiser in the meantime, please e-mail:
nick.beech@aqueductmarina.co.uk
Thank you for your support during this difficult time.
All the best from,
The Aqueduct Team
Free Pre-Season Boat CheckWe know the last few months have been tough as everyone has been separated from what they love the most; for some that will be friends and family and others it may be their narrowboat?
Whatever it maybe we would like to offer all of our moorers a free pre-season health check for their boat, this is to assist you in getting back to boating as soon as possible when the time comes!
Aqueducts free pre-season boat check will include the following:
Bilges
A visual inspected and emptying via bilge pump*
*(Subject to no contamination being present).
Stern gland
Assessed for drips and wear of the gland packing.
Engine
We will run up your engine to get things lubricated internally and clear the damp.
The engine oil level will be checked along with both coolant level & mixture.
Batteries
Each battery is disconnected and tested individually; our battery testing equipment uses the specification of your battery to review and score its health on a scale of 1 to 100.
At the end of the health check each boat will receive a report card, listing results for the checks undertaken; if we feel anything is required this will be listed for review or we will call you on the day should action be more urgent.
To book your free pre-season boat check please call or email our office on;
01270 525 040
Does your boat need a little more than our free pre-season boat check?
As an engineer will already be attending to your boat, we can also offer the following additional services, some of which will be discounted;
Diesel bug testing £20.00
Bacterial culturing is used to test if diesel bug is in your fuel system; we can now grow diesel bug in a test tube with a sample your fuel should it be contaminated!
Standard engine service £120.00 Approx* (1hr labour + parts)
Reduced in price by one hour’s labour; our standard engine service includes fuel filter, engine oil and filter replacement along with more technical checks.
*Gearbox oil, non-standard instillations and traditional engine services can also be undertaken; for more info ask a member of the team.
Traditional stern gland re-packing £70.00
Traditional stern gland packing can be replaced whilst we are undertaking the free checks; if you think this need’s completing or if we advise you it looks due; you can simply add this to the visit.
Boat Cleaning
We are also glad to confirm that our interior cleaners are back to work and available Monday – Saturday from next week; should you wish to have the interior of your boat cleaned before you visit for the first time after lockdown this can now be booked. Just so that you know… Our interior cleaners have changed their practices to ensure they can work in a Covid-Secure manner changing the cleaning products they use to those with virus fighting ingredients. The boat cleaning price has maintained its original standard cost of £36.00
To book any of these services please call or email our office on;
01270 525 040
COVID 19 Update – 12/05/2020 Update 11/05/2020
Dear Customers,
Following the government announcement on Sunday 10th of May, we are now reviewing procedures here at the marina to enable you and our staff to return safely.
The government has yet to release the guidance needed to do this and we must ask you not to make any immediate plans to visit the marina or your boat at this time.
The documents being prepared by the government are due to be released later today and as we know how keen you will be to have access to your boat, it is our aim to update you again within the next 48 hrs.
Thank you for your patience and all the best,
The Aqueduct Team
For more info about Coronavirus you can visit…
https://www.gov.uk/coronavirus
https://www.nhs.uk/conditions/coronavirus-covid-19/
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