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We are extremely delighted to announce that Aqueduct Marina has retained it’s FIVE GOLD ANCHOR status as awarded by TYHA.
 
We would like to take this opportunity to thank our staff who have all contributed towards us achieving and now retaining this high standard.
 
This accolade is achieved through a site assessment of specific items across six evaluation categories which are:
 
Ambience
Planning, Policies and Procedures
Customer Service
Environmental
On Water facilities and infrastructure
On Shore facilities and infrastructure
 
In addition to this a berth holder survey is also conducted.
 
Once the assessor has completed their evaluation and report an accreditation recommendation is put to either TYHA or MIA Gold Anchor Standards Panels for approval. Mystery shopper checks are used during the three-year validity period to ensure the accreditation remains valid as well as providing valuable additional information to the marina.
 
If you want more information regarding the 5 gold anchor scheme then click here
Read the full article on the TYHA website here
 
 

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